Financial Services Administrative Manager - Pasadena

Financial Services Administrative Manager - Pasadena Description  UBS is a leading global financial services firm.  As part of Global Wealth Management & Business Banking, UBS Financial Services Inc. provides customized finance and investment solutions to its international clientele, ranging from wealthy individuals to institutional investors to multinational corporations.  We are one of the world's leading wealth management businesses, the premier Swiss retail bank and one of the top private client businesses in the USA.  By combining your talent with our strength, we can achieve great results. Job Responsibilities: -Manage branch administration, including branch facilities -Manage client issues and complaints on administrative and suitability matters-Communicate, implement and ensure compliance with firm administrative and risk management guidelines and policies -Oversee overall cost management to enhance profitability-Ensure compliance with legal and regulatory requirements, including Sarbanes-Oxley-Ensure branch adherence to required training-Oversee branch security (e.g. information security, client privacy)-Oversee employee related activity (e.g. outside accounts, political contributions)-Review and approve, new client accounts, errors, client correspondence and communications with the public-Review and approve transactional business-Manage the transition of recruits' accounts-Coach and educate all employees on administrative policies and procedures and risk management-Recruit, select, onboard, train and manage administrative support staff-Conduct performance reviews and make personnel decisions such as compensation, promotions, discipline and termination of administrative support staff in accordance with firm policy -Implement service excellence standards, including coaching and educating administrative support staff on the Client Experience best practices and suitability-Ensure operational excellence -Act as a client advocate by monitoring client accounts and transactions-Support and drive strategic firm initiativesQualifications: -Series 3, 7, 9, 10, 66 and Insurance licenses are required-3 years of experience with a leading financial institution-Relevant management experience in branch operations-High School Diploma or equivalent required; College Degree recommendedWe can offer a stimulating working environment, a culture of mutual respect and commitment to maintaining the highest ethical standards.  This position carries an attractive performance-related compensation and the support of our global experts at all times.If you would like to work for a global organization where individual contribution counts and where your ambitions and abilities can make a difference, please apply for this position.  It starts with you. UBS is an equal opportunity employer.  We respect and seek to empower each individual and the diverse cultures, perspectives, skills and experiences within our workforce. Wealth management services in the United States are provided by UBS Financial Services Inc., a registered broker/dealer offering securities, trading, brokerage, and related products and services in the U.S. UBS Financial Services Inc. is a subsidiary of UBS AG.    Contact Details UBS Financial Services Inc. 31591BR           http://www.ubs.com/