Program Manager III , Policies and Revenue Cycle Integration

Kaiser Permanente offers health care services through a network of nearly 14,000 physicians belonging to Permanente Medical Groups; 32 medical centers and more than 415 medical offices that form the Kaiser Foundation Hospitals. In addition to providing health care plans and services, Kaiser Permanente conducts medical research and offers health education to the communities it serves.JOB DESCRIPTION:The Program Manager III, Policies and Revenue Cycle Integration based in Oakland, CA is responsible for designing and leading programs associated with strategic business issues and opportunities. The Program Manager may manage specific aspects of one or more programs, or multiple aspects of a single program within the organization. The Program Manager III, Policies and Revenue Cycle Integration will oversee policy development, launch, implementation, and monitoring for all National Revenue Cycle policies. The PM III reports to the Director, National Revenue Cycle, Partnerships and Integration and leads a small team (3-4) of subject matter experts and project coordination staff and collaborates with stakeholders at national and regional levels, in multiple functional areas to drive the work. In addition to policy development, the PM III and the team may drive other strategic projects as determined by the Director, Partnerships and Integration.PRIMARY RESPONSIBILITIES:o Lead large and/or complex work streams with significant program impacto Manage teams to deliver large scale programs through influence and collaboration across multiple organizational departments o Effectively deploy and organize resources, developing timetables and targets and checking progress against themo Create a clear, logical and realistic plan of activities which streamlines the program processo Use best practices and tools for program and project management success in areas such as project scheduling, resource planning, budget management, risks/issues management.o Constantly seek ways of improving existing quality assurance tools and processes o Develop and analyze program interdependencies in order to effectively structure and manage complex programs and understand potential impacts o Anticipate and identify complex engagement issues, monitor the program and realistically measure the risk factors o Design strategically aligned approach by identifying operational and strategic implications throughout program work o Translate business client expectations into practical, implementable program objectives, which aim to provide integrated total solutions o Think through how one program or recommendation may impact or interfere with others o Identify barriers to change and accept and manage ambiguity / complexity in programs/program, and effectively guide teams in dealing with change barriers and program constraints o Implement continuous quality control of process and deliverables o Meet with key players to test ideas, identify issues and gain commitment on recommendations o Build effective networks of internal and external subject matter expert contacts; Contribute to the development of tools and capabilitieso Supervise 5 10 resources (with dotted-line authority) within National Revenue Cycle team o Indirectly supervise < 20 individuals.MINIMUM REQUIREMENTS:o A minimum of 7 years of prior program management experience. o 5+ years experience working in health care revenue cycle areas, such as Patient Access, Coding/Charge Capture, Billing & Collectionso Requires advanced knowledge of own area of functional responsibility and working knowledge of multiple related functionso Masters degree or equivalent experience in health care, business administration, or related field required.o The position, as required may travel up to 50% within the 8 KP regionso The position is based in Oakland, CA. Must be able to work in Oakland, CA office.o Qualified candidates must have the following skills: o Excellent oral and written communication skillso Ability to work with a cross function of people and influence multiple stake holders internally and externallyo Project planning & organization skillso Problem solving skillso Ability to work independently with minimal supervisiono Able to coach, train and mentor as neededo Ability to lead large scale Healthcare projects with multiple work streamso Should be persuasive, collaborative, possess the ability to adapt to different audiencesPREFERRED SKILLS:o Consulting background in Health Care, especially revenue cycle areas.o 2+ years in Policy Developmento Experience / exposure working with Physicians and other clinical staffo Experience / exposure working with Health Plans claims administration departmentso Experience working with organized laboro KPs Advanced Qualification Designation for Level III. Specialized certification preferred (e.g., Change Management, Process Improvement).o Degree in Hospital AdministrationADDITIONAL INFORMATION:Kaiser Permanente offers exceptional benefits. A competitive compensation package will be offered to applicants, commensurate with experience.For immediate consideration, please submit your resume online at www.kaiserpermanentejobs.org and create a personal profile. Please use the Copy and Paste option to attach an unformatted (text only) resume. Refer to job number 72072.This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to the job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The time devoted to the activities may be changed and other duties may be assigned.Kaiser Permanente is proud to be an equal opportunity/affirmative action employer Additional Information Reference Code: 1035435 Position Type: Full Time