Field Service Specialist II - Pennington, AL

Honeywell International is a $36 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For additional information, please visit www.honeywell.com The company is committed to providing quality products, integrated system solutions and services to customers around the world. Honeywell products touch the lives of most people everyday, whether you’re flying on a plane, driving a car, heating or cooling a home, furnishing an apartment, taking medication for an illness or playing a sport.Honeywell Opportunity - Field Service Specialist - Pennington, AL
 
 Honeywell Process Solutions (HPS) is a $2.5 billion strategic business unit that improves the productivity and profitability of industrial facilities on every continent around the world. With more than 10,000 employees in 95 countries, HPS offers a full range of industry-leading automation and control solutions and advanced software applications to key vertical markets, including Energy, Pulp & Paper, and Chemicals/Pharmaceuticals.  Excellent Training, competitive salary and excellent benefits await the successful candidate.

 
Primary Focus of Position
 
This position is responsible for providing resident continuing services for a Pulp and Paper Customer located near Butler, AL.  Equipment responsibilities include 7 DaVinci Systems with multiple CD Controls.  This is a Three-man account with support for outages.
 
Roles & Responsibilities
 
Perform Preventative, Corrective and Emergency maintenance on customer's QCS  equipment
Co-Primary service responsibility for assigned resident account
Independently troubleshoot and solve complex system and process related problems
Evaluate and modify MD and CD loops as well as write detailed analysis reports
Provide support for other accounts and technicians as required
Maintain all required site and system documentation
 
Sales Process


 

Possess/develop comprehensive knowledge of entire product and services portfolio and routinely consult with both customer and field sales force. 
Customers
Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication.
Provide 7 X 24 emergency support to area customers and technicians.
 
 
Knowledge, Skills, & Abilities (KSAs)
 


Davinci System and associated sensors

CD Web, Autoslice, Devronizer, and Aquatrol

Intelli-map

Optimization of MD and CD controls

Pulp and Paper process 
Skills
Possess highest level of skills required for problem resolution
Capable in performing preventative/predictive maintenance
Capable of troubleshooting our equipment and customers' process
 
Abilities
Capable of using available analysis tools to solve complex system or process problems
Capable of developing new PMs for existing and new products
Design/Engineer solutions to prevent reoccurring problems
Capable of writing, reviewing, and / or editing various types of technical reports
Able to conduct formal meetings with customer management personal
Capable of evaluating control effectiveness and using advanced tuning and optimization tools
Capable of verifying and calibrating sensors as well as possessing a strong working knowledge of sensor operations and correctors
Able to evaluate and modify MD and CD loops as well as write detailed analysis report
Knowledgeable of system architecture and operations as well as applicable software
 
 
Honeywell International is a $36 billion diversified technology and manufacturing global leader. Honeywell has more than 120,000 employees in 100 countries around the world and has a demonstrated heritage of innovation and achievement.
 
 
 As an Equal Opportunity Employer, we are committed to a diverse workforce
 
 
 
 

 
 
 
 
 
 
 
 
Qualifications
 
Must have at least a  two year degree in Electronics/Technical Degree or 2 Years of Military Electronics Experience.
Must have 5 years of Paper Processing Experience.
 
Project a positive and confident attitude focused on meeting and exceeding customer expectations