Sr. Product Manager

MSB and its division Marshall & Swift are the leading providers of property valuation and related business information to government agencies, and the real estate, lending, investing, and insurance markets. Utilizing state-of-the-art databases, systems, and proprietary technologies, MSB enables enterprises to access and manage large volumes of mission-critical data.

An available portfolio of high-value analytical services provides clients with core business solutions that transform ordinary data into valuable and actionable business intelligence to provide for improved risk-based decisioning, marketing initiatives, and similar situational analysis.

Premised with the understanding that knowledge is power, MSB software and tools enable businesses to utilize their data, along with MSB provided analytics and automation to arrive at better, more consistent business decisions.

PRIMARY RESPONSIBILITIES:
Manage MSB’s Next Generation Claims product to ensure it meets client business requirements while supporting the MSB business strategy, growth targets, and meets defined budgets, delivery dates, and quality levels. Coordinate scheduling of all product deliverables (as embodied in Release Plans) when release synchronization is needed between products, or when development resources may be shared between products. Oversee the coordination of all product-related internal documentation and go-to-market preparation. This position reports to the Director Product Management.

EXPERIENCE / REQUIREMENTS and ESSENTIAL DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
• Create and then educate all business parties on measurable value proposition associated with products/projects
• To act as a key interface to the business for assigned products by working closely with customers, prospects, business development, marketing, engineering, sales and senior management through the entire product lifecycle.
• Exhibit working knowledge and understanding of P/C value chain in dealings with clients, coworkers, and when creating requirements and direction of products
• Carefully manage project plans, budget, and scope by release, craft and deliver difficult messages regarding scope and delivery strategy
• Lead client validation / walkthrough sessions and document client specific feedback; aggregate information into product requirements generally applicable to common industry workflow
• Review all project deliverables for accuracy and quality and signs-off
• Develop product roadmaps and migration strategies; prioritize features into releases and make final decisions about release scope, patches and bug fixes relative to budget and market/business need.
• Solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast moving environment
• Establish business case justification for product / projects; tracks actual vs. expected financial performance of product/projects
• Create / oversee development of marketing collateral for products, conduct organizational training for new product releases
• Lead weekly team status meetings to ensure projects are on track
• Address product escalations from the Help Desk and Account Managers in troubleshooting issues
• Participate in client meetings to assist in sales cycle and rollout efforts
• 20%-25% travel required

SPECIALIZED KNOWLEDGE AND SKILLS:
• Demonstrates in-depth knowledge of common business processes within the property and casualty industry (i.e. claims, underwriting, loss control); Uses appropriate terminology and concepts in daily tasks.
• Demonstrated top-notch client relationship and management skills
• 5+ years experience as a software product manager, software application manager, senior business analyst and/or systems integration specialist for software applications
• 3+ years working knowledge of System and Architecture: n-tier web based solutions, Pc/laptops/workstations, client and server networks, internets, intranets, extranets, browsers and mainframes
• 3+ years formal Project Management and implementation experience for projects exceeding $5M in budget
• 3+ years working knowledge of all Microsoft applications
• Staff management experience a plus
• Ability to work in a fast paced environment, excellent problem solving skills
• Collaborative communication style and a proactive, positive disposition
• Excellent verbal written and presentation skills.
• Exhibits enthusiasm, integrity, reliability and respect for diversity.

MSB is an MDA company. Located in Vancouver, British Columbia, with extensive operations in Asia, the United Kingdom and North America, MDA has been providing mission-critical data and knowledge to a variety of international markets for more than 30 in years. MDA subsidiaries in the UK and Canada collect data about property title, real estate transactions, and building information. Additional MDA businesses include space-based information collection systems such as RADARSAT 1, associated satellite ground reception systems, airborne radar surveillance systems, mapping, and other information services.

DataQuick is provider of comprehensive real estate asset information. The market-comparable valuation data and Automated Valuation Model (AVM) products it offers complements the cost approach valuation data and technology provided by Marshall & Swift to the same market of appraisers, assessors and mortgage lenders.

MindBox®, LLC is the leading provider of advanced-decisioning solutions to the mortgage lending and insurance industries. The company offers a multi-channel decisioning solution that makes the loan pricing, product selection, approval and underwriting processes faster, more consistent, and more economical.

EOE-M/F/D/V

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