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 Nestle Nespresso Seeks Customer Service Driven Help Desk Associate - NEW YORK

Details
Country: USA
Location: New York-New York City At a North American Nestle Location, NY 00000
Total applied: 40
Salary/Wage:25,000.00 - 35,000.00 USD /year
Job Category:IT/Software Development
Location:At a North American Nestle Location, NY 00000
Occupations:Desktop Service and Support
Career Level:Experienced (Non-Manager)
Nestle Nespresso Seeks Customer Service Driven Help Desk Associate - NEW YORK

- 'An unforgettable experience," 'the ultimate coffee experience', 'a perfect coffee every time'. Nestlé Nespresso is looking for an Help Desk Associate for our New York office to manage the inventory reconciliation process for all stock locationsNestlé Nespresso is the market leader in premium portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. At the heart of the Nespresso concept is the trilogy: the hermetically sealed and perfectly portioned Grand Cru capsules with the large choice of high-quality coffees; the smart coffee machines; and the unmatched personalized servicesResponsibilities' Prep new desktops/laptops for new hires preparation for deployment. ' Collect and prep new desktops/laptops from terminated users ' Respond and troubleshoot daily help desk issues via helpdesk support phone line and trouble tickets of users' Prepare weekly status reports ' Special projects as necessary Requirements:Our ideal candidate will possess a Bachelor's degree in computer science or a related field with at least 1 year relevant experience. You must have a strong knowledge of Networking, Active Directory, Microsoft with an understanding of computer hardware repairs and maintenance. Ability to troubleshoot and prioritize technical problems remotely and work independently required. Excellent written and verbal communication skills a must.To apply, please submit your resume and cover letter detailing your salary requirements. RESPOND HERE! Respond immediately by accessing the following dedicated online response form which will allow you to cut and paste your resume. This form will go directly and immediately to the hiring authority for this position. Access the online response form at: http://sh.webhire.com/servlet/resp/rf?jobid=2268109&boardid=749

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