PAYROLL COORDINATOR

Summary: Assists in the administration of various employee benefit plans such as life, health, dental, and disability insurance’s, pension plans, vacation, sick leave, leave of absence, and unemployment. Coordinates activities of in recording hours of work, processing time records, compiling payroll statistics, maintaining payroll control records, and calculating payrolls by performing the following duties.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Enrolls new employees in benefit plans and provides benefits orientation.
Processes status changes.
Processes open enrollment benefit plan transfers.
Maintains vendor contact to investigate discrepancies and provide information in non-routine situations.
Provides vendors appropriate documentation for life, pension, and disability benefits claims.
Analyzes results of comparison and surveys and develops specific recommendations for review by management.
Analyzes employee utilization of current benefits and develops specific recommendations for review by management.
Assists in preparing materials and in presenting benefit plan changes to employees.
Processes leave of absence approvals and rejections.
Responds to notifications from state agency regarding unemployment claims filed by former employees.
Maintains employee benefit files and other record keeping.
Reviews personnel records to determine names, rates of pay, and occupations of newly hired workers, and changes in wage rates and occupations of employees on payroll.
Records new or changed pay rates in payroll register or computer files.
Computes pay according to company policy.
Compiles and prepares other payroll data such as pension, insurance, and credit union payments.
Reviews and implements authorized payroll deductions.
Interprets company policies and government regulations affecting payroll procedures.
Prepares government reports.
Reviews payroll to ensure accuracy.
Determines work procedure and expedites workflow.
Issues written and oral instructions.
Examines work for exactness, neatness, and conformance to policies and procedures.
Studies and standardizes procedures to improve efficiency.
Maintains harmony among workers and resolves grievances.
Adjusts errors and complaints.
Competency:  
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.